Communication as its simplest is the act of transferring information from one place to another. It may be vocal( using voice), written (using printed or digital media such as books, magazine, web using logos, maps, charts or graphs) or non verbal ( using body languages, gestures, tone or pitch of the voice). In practice it is often a combination of all of these.
Communication is a two way process it involves both sending and receiving information and more crucially developing a shared understanding of the information being transmitted and received.
A communication skill involves:
Inter personal communication skill
Non verbal communication
Listening
Using communication skill
Other communication skills:
Presentation skills
Writing skill
Personal skill- self esteem, confidence, assertiveness
Dealing with anger, stress and aggression
Communicating in difficult situation
Empathy
Open mindedness
Respect
Feedback
Picking up the right medium-simply know which form of communication to use
Make eye contact
Use gestures
Don’t send mixed messages
Be aware of what your body is saying
Manifest constructive attitude and beliefs
Express in clear and definite terms
Pronounce clearly
Slow your speech down
Develop your voice
Animate your voice
Use appropriate volume.
Communication is not just expressing yourself with good vocabulary and posture. It is much more than that. The mental and emotional state while
Communicating matters a lot. The mental state gives you the tone of voice and the emotional state gives you the words. It may happen that the messages passed on are not meant when you don’t have proper mental and emotional state. Balancing has always been the key and so it is with communication. It is very important to have balanced mental and emotional state while communicating with others. Your non verbal messages travel faster and louder than your verbal messages. It is important that both your verbal and non verbal messages are in alignment. It becomes effective and result oriented. It is natural that when you communicate you want people to listen to you and at the same time you feel you are right. There arises the conflict. It is not necessary that people are always ready to listen to you. You may not be right all the time. Here comes the role of listening. Listening is the most needed and basic step to effective communication. Once you listen to the people you get all the idea what to communicate, how to communicate and when to communicate for fruitful results. It is possible you have all the list, best vocabulary, presentation skill to deliver but if the people are not ready to listen or may not want to listen all the efforts go in vain. It is also important to create a climate and develop a rapport before communicating. When the climate is created people get the insights about the topics covered and how that would be beneficial to them so listen with interest. The rapport helps to get connected and communicate effectively.
Communication is the basis for personal and professional success so should be done wisely.
